Printables’ FAQ

Printable FAQ

I know how frustrated you must be when you found what you need, but having trouble downloading or printing my printable.

I’ve got a lot of questions about not being able to download the PDFs. I’m sorry about that and I want to help you!

Please try all those options before emailing me. I’m pretty sure you will find the solutions to your problem here; you’ll save us both time if you work through these options first.

 

Problems that You May Have

  • The file doesn’t download
  • A message said “failed – no file”
  • When you try to print, the file prints with funny square and text instead of how it should really look

 

How to Download my Printable

  1. Sign up & become my Subscriber for FREE
  2. Enter my Chinese Resources Library with the updated password

3. After you entered my Chinese Resource Library, simply click on the image of the printable to download the pdf into your computer

Or RIGHT CLICK on the image of the printable, then choose “save link as …” You can change the file name and save it to your computer wherever you’ll be able to find it.

Then open from your computer to print.

Common Errors & Download Problems

 

Use Google Chrome

It works best for my blog. You can get it for free.

 

Save it to your computer

Save the printable file to your computer first which I have shown above.

 

Install Adobe Acrobat Reader

Make sure you have the most current version of Adobe Readers installed and opening the files in Adobe Acrobat Reader. It is best if you have it set as your default way to open pdfs.

 

Update Your Adobe Acrobat Reader

*If you receive the following error: “File does not begin with…”, you need to update your Adobe Reader to the most current version.

 

Use a Mac?

Make sure Adobe Reader is your default for opening files.

 

 

 

Printing Help

 

Use only the Computer

Use only the computer to print
I-pad, tablet, and phone don’t always display the Pdfs the same as computer

 

Use Adobe Acrobat Reader

Make sure you are opening pdfs in Adobe Acrobat Reader. Not all readers open the files the same way. 

If you’ve tried everything here and still have problems, please email me at info@fortunecookiemom.com please make sure to provide as much detail about the error you are getting. I’ll get back you to you as soon as I can.

  • The error message you got & a screenshot if you can
  • The pdf name or printable name you are having problems with
  • What you have tried already
  • Brower(s)
  • PC/ Mac?

Thanks for stopping by my blog and find my printable useful. I hope these are some helpful solutions for you. 

Enjoy teaching Chinese!

身为职业妈妈的我,常常牺牲睡眠来自作教材。版主全方位学习的新年教材真让我省下不少宝贵的时间找资料。四岁的女儿对中文学习有点抗拒。我们善用版主提供的迷你故事书和生字卡来增强她对语文的认识。版主的中文单词棋盘游戏更让女儿投入学习, 因为她想赢嘛!版主的教材可让小孩边玩边学, 太棒了。

Grace

两个小孩的职业妈妈

This is the second 5-Day Challenge that we have done with Fortune Cookie Mom. Both have been very beneficial to our family. I am a homeschool mom of three little kids. We are not Chinese and do not speak any Chinese. With the help of Fortune Cookie Mom, we are slowly learning! The challenges have given me fun activities to do at home with the kids. Each one has reignited my kid's interest in learning. It has been a fun experience for everybody!

Nicolette

Homeschooling Mom of Three

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